Shop Information
You can buy our releases here for Boss Tuneage, Boss Tuneage Retro Series , Mosh Tuneage, Flexipunk, X Fist Records and any of our other sub labels that are part of the Boss Tuneage family. If you have any questions about ordering, please have look at the info below and if in doubt send us a message via the Contact Us link.
To buy click on the relevant price button to add the item to your cart and you can also review the contents of your cart at anytime by using the View Cart button.
IMPORTANT - If you want to pay by cheque or postal order, make a note of what you'd like to order and then contact us via the store email with what you'd like to order.
All of our on-line payments are processed by Paypal (we never see your financial details). We accept the following methods of payment: Paypal, Credit or Debit Card via Paypal (you don't need to set up an account)and direct bank transfers paid in GBP and in the UK you can also pay by good old cheque or postal order or very very well concealed cash (sent at your own risk).
All of the items in our store are usually in stock and ready to ship the day after you place your order. On the odd occasion we may need to get more stock from our distributor which may slightly delay the shipping of your stuff. If this happens then we will notify you asap and give you the opportunity to wait for the goods, select alternatives or if need be cancel your order.
One you've added items to your cart, it will calculate a shipping price for you (including discounts for multiple items). Select the country where you need the item shipped to (chances are if you don't see your specific country listed, you'll be in the everywhere else category). We do reserve the right to request that you pay an additional fee for tracking and insurance if you ask us to send to a country we don't normally ship to, or we've had problems in the past or it is generally in the back end of beyond! This happens very, very rarely and please don't take it personally and of course you have the right to cancel your order if you are not happy with the extra shipping costs.
Please don't ask us to ship anything surface - it just takes too long, is impossible to track and can result in huge delays for you!
Please order pre-order items separately if purchasing multiple items - as otherwise we have to wait until everything is in stock before we can send it out to you!
Everything we send out is packed in either bubble envelopes or in the case of vinyl a cruciform mailer with stiffener and listed as fragile with polite notices for the local mail service to take care when handling it. Please allow on average 2-4 days for delivery in the UK, 7-10 days for delivery in Europe and 10 -14 days USA, Canada and Rest of the World. We try to ship out next working day of receiving your order where possible but this may be 48-72 hours on certain occasions.
If there is a problem with your order, please contact us in the first instance and let us know. We are nice people and will do everything we can do to help.
In the case of damaged or faulty items, we will offer a replacement or if this is not possible a refund. After ordering, you do have 7 days from the date of delivery to change your mind, in this instance we will accept a return of the item(s) in new and original saleable condition and still shrink wrapped (where applicable). Please notify us within 7 days of receipt of your order, send it back to us and on receipt of the items back we will issue a refund to you (we will not cover the return postage, this cost needs to be paid by you.) In the case of faulty items, let us know and we'll organise a replacement for you.
If you need to contact us about your order - send us a message and we'll come back to you asap. We can also be contacted in writing at Boss Tuneage, PO Box 124, Belford, Northumberland, NE66 9EE, UK